Inability to adhere to other policy norms, such as. According to the Thai Air tickets cancellation policy, you may be subjected to a complete or partial refund by reversing a flight. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. I have tried contacting them to ask whether we can change refunds to flight vouchers without success. below, then click 'Submit'. BOOK TIMETABLE Additional Services Return One - Way From To Returning : I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. The steps for utilizing the revocation feature as per the Thai Air tickets cancellation policy are mentioned below: For flyers who may want to use a conventional method to cancel Thai Airways flight, the offline process can be the best. Login now. In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. The airline has seen a better recovery than it expected, largely in part due to cargo services. This policy rule applies to all sorts of fares. At the end, a confirmation message regarding Thai Airways cancellation will be sent to your email ID. I'm curioue to see how long people have waitied for refunds from Thai? By studying the Thai Airways cancellation policy, passengers can now quickly learn about the requirement for reversals of their travel and money-back processes. Thai Airways Refunds due to Covid - any luck? A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. , I am disappointed to see that TG is still playing with the client refund. Thai Airways filed for bankruptcy protection in May 2020. Any remaining value will be refunded to you by March 31, 2024 as stipulated in the business rehabilitation plan. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . Therefore, it is conceivable that you do not continue your journey. It appears that the airline, kept alive by cargo freight income and the protection of the court through the pandemic emergency, has made substantial progress in trimming its previously huge cost base while capturing market share as the country reopened with other international airlines, for now, scrambling after richer pickings while others are not able to compete on routes to Bangkok as before. The refund processing time may vary depending on the mode of payment. In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. Whether this also applies to simple refunds is debatable. It has been designed with a variety of travel factors in mind. . In January the airline was carrying just 2,092 passengers per day. Thailand threw a tourism party. This website uses cookies to improve your experience while you navigate through the website. Why would anyone in their right mind have faith in the. These cookies will be stored in your browser only with your consent. Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. This category only includes cookies that ensures basic functionalities and security features of the website. Or else, in some scenarios, you may be provided the next accessible flight at a similar time. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. Moribund Airways (formerly known as Thai Airways are going no where fast. Thai Airways is forecast to fly 4.4 million passengers in 2022 giving it an average cabin load of 80% to 82%. In this tab, you only need to enter your flight details as asked. To initiate the process, kindly navigate the Thai Airways website. Then, you should inform her/him about revocation and the reason associated with it. The most I have every paid for Flight in Thailand on Thai was 1200 Baht . Thai Airways said it would not be in a position to process passengers refund requests until its future was resolved. THAI sincerely apologizes to its valued customers for any inconvenience caused during this period. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. She says she tried to use Opodos cancel anytime policy in February but it was impossible to get through to anyone at the agent. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. "In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days." The Guardian understands that there are thousands of. THAI Airways. Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). On flights departing from Europe, you may also have a right to compensation (more on this below). Promotion Code. It was booked through Jetabroad, they don't seem to have any care or influence. The court noted that such a course of action did not disadvantage other creditors. James Morris is a pename for an international writer based in Bangkok who works on various international news media. However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. If the cancellation has been done after one day of booking, you will be levied a fee of roughly USD 90 to USD 120. By doing so, you will not be levied any extra charges. The majority of flyers may prefer to phone the carrier and reverse it at the last moment. Due to Covid TA cancelled these flights in July. I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. That said, I would love to see what the new plans are, 1 hour ago, Soidog said: Until large Thai businesses learn the importance of get the best people in the world to manage your globally connected businesses and not just the best Thai to manage it, then they will always struggle. Also, the flight has to leave from a European Union Airport. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. Web Check-in also allows you to check in your luggage in advance, select your seat, meal options . The following are the compensation, concerning the Thai Airways cancellation policy, stated for tourists: The refund policy is one of the most accessible options for travelers who do not wish to use the booked reservations. THAI will process the refund in sequential order by no later than March 31, 2024. 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Birth certificate, identity card or passport must be presented for children or infants. BANGKOK Airways Plc this morning (Feb. 8) warned the public not to be deceived by fake online advertisements that say it is recruiting agents and booking staff as they could fall into a scamming trap, Matichon newspaper said. It's more the lack of communication . Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via www.thaiairways.com by December 31, 2023. How to Apply for Money Back? Book Flights from Kunming to Jakarta with Thai Airways. 28 days is pretty standard. 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